Micro-learning is one of L&D’s buzz words, and for good reason. Employees love it – three-quarters of employees will voluntarily engage with micro-learning, given the opportunity, and not just on occasion, but on average 2-3 times per week.
As with every form of learning though, delivery is key. Here are five, evidence-backed ways we think really make micro-learning fly:
1. When it’s genuinely available on the go.
One of the key benefits of micro-learning is its flexibility. So it’s not surprising to see that companies that allow employees to train on their mobile devices see a 42% increase in the frequency of training. And as the home-office boundary tends to become ever more blurred, over three-quarters of users in one study completed modules away from the office, preferring to learn when they have fewer distractions.
2. When information is repeated
The brain is flawed, and one of the problems of traditional learning is that one-off sessions tend to suffer from low rates of knowledge retention, particularly when information isn’t immediately put into practice.
The nature of micro-learning means key ideas can be repeated as and when needed, working with the learner, not against them. Knowledge repetition increased learners’ retention of knowledge to an extremely impressive 84% in one study of user experience of microlearning apps.
3. When the user experience is simple and well-designed
4.When the information is relevant (and not excessive)
In one study of micro-learning, nearly one in five of those who dropped out said they did so because there was too much information, released too frequently. Curating learning content to ensure it’s in the ‘Goldilocks zone’ is essential to effective micro-learning. That means involving individual learners in goal setting, as well as their managers.
5. When there’s a competitive element
When users are offered leaderboards to check their progress, 40% of employees review these daily. Those who do visit frequently train 39% more than those who rarely or never visit. Including a competitive element to effectively gamify the micro-learning experience can be a hugely effective way to motivate users to train more often.